The AI shopping assistant for every page.
Customers describe what they need in their own words. HiveBee Assist advises, asks follow-up questions and shows matching products with price, rating and delivery time.
Not just what fits. But why.
Even when there is no exact result, HiveBee Assist shows matching products instead of an empty page - with all the purchase-relevant info and a clear explanation of why this exact product fits the request.
One button. On every page.
A button in the corner opens the assistant - with your logo, your name and your greeting. Customers don't have to go to the search page first, whether they are on the homepage, in a category or on a product page.
“No results” no longer exists.
If a customer doesn't find exactly what they are looking for, HiveBee shows the next-best products - with a match percentage and an explanation of what fits and what differs. The customer can then narrow down what matters more to them with one click.
- Match per product
- Explanation: what fits, what is different
- Real-time refinement
- Contact fallback: the shop's phone and e-mail if nothing fits well
Everything is configurable. Nothing needs coding.
In the HiveBee dashboard, you adapt the look, language and behavior of the assistant to your brand.
Your brand in the assistant.
Your own logo, chat title, shop name, welcome text and input field placeholder.
Colors, font, position.
Theme or your own primary and text color, font family and sizes, position left or right.
Desktop and mobile separately.
Size, animation and distance from the edge and bottom.
Tone and timing.
Choose the response style, automatic opening after X seconds, typing animation, sound for new messages.
No customer left without a way out.
If nothing fits well, the assistant shows your phone number and e-mail address.
Fills gaps in your data.
If an attribute like “foldable” or “width” is missing, HiveBee fills it in from its product knowledge.
Every query is market research.
See what customers search for in their own words - and what is missing from your range.
Follow up instead of searching again.
“Cheaper”, “in red”, “only available”- the result adapts instantly.
Your customers ask in their language.
HiveBee recognizes the language of the query and replies in the same one - without translating your catalog. You set the widget interface language separately.
No search ends with “nothing found”.
If HiveBee Assist finds no exact product, it offers the next-best products from your range - with a short sentence explaining why they fit.